Updating the backend system, which included building two custom forms that “talk to” ExperiencePlus!’s new API, dramatically improved the intake process for new reservations. Additionally, ExperiencePlus! and its sister site, Cycle Europe, use two different payment gateway systems to suit their different payment needs, and now both payment systems flow into the same database. This allows the public-facing side of each site to be separate for visitors while the backend systems remain unified for staff’s ease of use.
CodeGeek also added vector maps and an interactive “Tour Finder” widget to ExperiencePlus!’s custom website. These make it easier for visitors to visually explore upcoming tours, quickly find all the tour details for a specific region of the world, and download tour itineraries from live data as PDF files.
Mobile and desktop visitors now have a much easier time browsing and booking bicycle tours through ExperiencePlus!’s new custom website. Their staff is more readily able to manage their reservations (for both ExperiencePlus! and Cycle Europe) with several new web forms seamlessly feeding into one place through the company’s new business software. These upgrades for ExperiencePlus! solved a big business pain point for their team while simultaneously simplifying the website navigation and organization for visitors.
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